* Bluetooth audio out stops for bluetooth speakers after about 30-50 mins on Microsoft Teams

New Contributor

I have Logitech Z407 bluetooth speakers and they work well in other applications that I've used for prolonged amounts of time (Spotify, Sonos, Youtube on a variety of browsers). But after about 35-45 minutes the audio cuts out and just stops during meetings.

 

I have a Macbook Pro, 16" 2019 and it's up-to-date with the OS; I have also used the same speakers using a Windows laptop, HP Envy, with windows up-to-date as well and experienced the same behavior too (bluetooth audio cuts out and stops after prolonged time during meetings as well).

 

Does anyone have any suggestions as to how to update or fix this issue? I have yet to see any updates offered for Logitech drivers on my Mac but am kind of doubtful it will do much since I've experienced the same behavior on a Windows laptop as well.

4 Replies

@streetlit - did you ever get a solution to this?  I just recently bought Z407's and am having the exact same issue with Teams (on a PC - haven't tried with my Mac yet).  Speakers connect for hours without issue for Spotify on my PC and great for as you say the first 30 or mins of a Teams call but then shut off.  Clicking the wheel then to try to "wake them up", Teams makes the noise like it trying to call someone else and won't stop until I fully shutdown my PC - even closing Teams doesn't help!  Super frustrating for a pair of expensive speakers, but seems to be a Teams issue (not the speakers)

@ka_nv No, I never got anything beyond the lazy suggestions of "make sure teams is updated" or "make sure logitech software is updated (there is none for this speaker system)" or "reconnect the bluetooth speakers" or "restart teams/your pc" I ultimate just moved them over to use for my gaming PC instead  ¯\_(ツ)_/¯

@streetlit - Super frustrating!!  But greatly appreciate your follow up :)  Will continue searching...crazy in todays WFH world that this issue would remain :(  

 

@microsoft - any ideas/solutions???

I have the exact same issue with the exact same speakers although i read that others have similiar issue with other bluetooth speakers! If anyone finds an answer please let me know! @ka_nv