Forum Discussion
Bad network quality
- Dec 14, 2020
Eriks_Lizbovskis It sounds as if you don't have the best local network connection. The varying WiFi speeds definitely seem to be an indicator. They should be the same if you are pinging.
A ping represents a few bytes of data, it can tell you some things but not everything. Plus it sounds as f you are pinging a local router, so you have many miles to go before you get to the Teams servers. Also, ping and network download speeds have known to be cheated upon by some Internet providers. They can see what you are doing and temporarily provide significant amount of bandwidth to make the test look good.
Ping and Internet tests all represent small portions of time when compared to a video call.
Try connecting directly with Ethernet. That will help determine if it is a WiFi issue.
A Bad Network quality can be very transient caused by many things, such as someone else on your network starting to stream data, or other people at your ISP.
If you don't need to transmit video, then don't. You should also be able to turn it off from coming in. Video uses 20+ times the amount of network than voice does.
Eriks_Lizbovskis Imessage and fast.com speed
I also get this message a lot. Most of my meetings use video/screen share, and we have large meeting with a global presence. I rarely get this message when connecting via my phone (samsung fold) on the same wifi, but I get it a lot on my laptop. Our wifi can get up to 130Mbps and is a commercial service (though I work from home).
but the issue came back.. For sure is not a real network quality.. I don want to keep doing the same every time .
There must be a MSFT solution