Forum Discussion
bad history with teams
hi for years i avoided using teams on my laptop because my eset security software interfered and i didnt have time or much of a need to deal with it. i used teams on my phone occasionally using wifi...
that didn't work in today's meeting. Assuming there are no other new mitigating factors, it made it worse. I'm usually fine with one other attendee in a teams meeting but this time it was bad even that way. I never have problems with zoom etc.
Lots more to say about not being able to personally reopen the prematurely closed service ticket but that story is too convoluted to post here. I sent my tech an email asking him to do that.
Lots more to say about not being able to personally reopen the prematurely closed service ticket but that story is too convoluted to post here. I sent my tech an email asking him to do that.
I sent an email to the tech's ms manager and leads complaining about this...this is pretty frustrating..
- the technical advisor has asked the tech's manager and lead to reopen the ticket. This was in response to my email complaint. The Tech Advisor sounded apologetic.
In the mean time i looked around the web for similar problems and see that folks are complaining a lot and generally not getting help. My favorite is the poster who runs a silent you tube during his meetings to circumvent the problem.
i hope shutting down outlook isnt part of the solution as having it up is sometimes useful when sharing. I saw that mentioned in one of the clearing cache posts.
These are some of the posts I've seen where the problem is exactly the same or similar...
https://answers.microsoft.com/en-us/msteams/forum/all/audio-distortion/ca4110ef-66fb-4f2e-b979-84508f8f7893 more about bluetooth
https://answers.microsoft.com/en-us/msteams/forum/all/microsoft-teams-audio-gets-garbled-every-5-mins-in/33b9350b-8437-4a64-b1e4-74d774f8fc19 this sounds similar as he is fine on phone and there is a link to this for clearing cache
https://www.uvm.edu/it/kb/article/clearing-teams-cache/
https://techcommunity.microsoft.com/t5/microsoft-teams/sound-from-teams-is-distorted-distortion-disappears-when-sound/m-p/2184981
suggests listening to a you tube that is silent during meeting actally helps
https://answers.microsoft.com/en-us/msteams/forum/all/poor-network-quality-and-audio-distortion-on-ms/fe4f5554-c02d-48eb-b60e-8ca4a877118d
basically tells how to create a ticket
https://answers.microsoft.com/en-us/msteams/forum/all/mac-os-audio-garbled-during-meetings-only-used-to/9ef2841b-4d4c-4b71-b31f-1f311315c2ed
a mac issue where clearing cache didnt really help
https://techcommunity.microsoft.com/t5/microsoft-teams/sound-from-participant-is-distorted-but-not-when-recorded/m-p/2275813
but only sound from one of his peers is problematic