Forum Discussion
Backup and restore a Teams private channel files?
Does anyone know if there is a backup vendor that supports the backup of Teams Private Channel Files? We currently use SkyKick and they don't appear to support it though our MSP.
I found this https://afi.ai/blog/microsoft-teams-backup#final but also wanted to ask this community.
Thanks.
Steve Hernou Thanks for the reply. I don't know about any other vendors but we ended up with Veaam Backup for Office 365. They do support it and it appears like another Sharepoint site.
7 Replies
I know KeepIT supports it (https://help.keepit.com/support/solutions/articles/6000234636-how-do-i-back-up-teams-private-channels-) but you (actually the private channel owner) must add the account used for backup as a member of the private channel. This is due to the fact the backup system cannot automatically add that account as it would on regular SharePoint sites.
I think the same method applies to most cloud-to-cloud backup solutions. We use Barracuda and I am just now trying this out.
This of course puts quite a bit of responsibility on the private channel owner so clear communication about this will be key to avoid discussions later on if for some reason a private channel got deleted accidentally and the backup account was not added.
I will post the result of manually adding the backup account as a member of the private channel on our Barracuda solution tomorrow.
Phu Ngo , apologies for the delayed result feedback.
It didn't work applying the same technique for Barracuda C2C backup but I reached out to them and backup of private channels is on the roadmap but currently with no fixed ETA.
I haven't tested or checked on any other backup vendors.
Steve Hernou Thanks for the reply. I don't know about any other vendors but we ended up with Veaam Backup for Office 365. They do support it and it appears like another Sharepoint site.
