SOLVED

Automatically save photos from chats

%3CLINGO-SUB%20id%3D%22lingo-sub-1477688%22%20slang%3D%22en-US%22%3EAutomatically%20save%20photos%20from%20chats%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1477688%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20seems%20trivial%2C%20but%20I%20haven't%20been%20able%20to%20find%20a%20solution.%20I%20want%20pictures%20from%20a%20chat%20to%20be%20accessible.%20Ideally%2C%20this%20would%20be%20saved%20to%20a%20folder%20on%20Sharepoint%20or%20even%20somewhere%20in%20Teams%2C%20but%20there%20is%20no%20%22auto-save%22%20feature%20I've%20found.%20I%20know%20I%20can%20upload%20the%20photos%20as%20%22files%22%20but%20this%20is%20NOT%20what%20I%20want.%20If%20I%20take%20a%20screenshot%2C%20I%20don't%20want%20to%20have%20to%20save%20that%20to%20a%20file%2C%20then%20click%20%22Attach%22%20within%20a%20chat%20and%20browse%20for%20my%20file%20to%20upload.%20Teams%20already%20has%20the%20functionality%20to%20paste%20the%20photos%20in-line%20with%20the%20chats%2C%20but%20I%20can't%20view%20them%20from%20the%20Files%20tab%20(or%20anywhere%20else%20I%20can%20find).%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESecondly%2C%20when%20using%20the%20Teams%20app%20on%20my%20iPhone%2C%20there%20should%20be%20a%20setting%20to%20save%20photos%20to%20my%20gallery.%20If%20I%20take%20a%20photo%20from%20the%20camera%20link%20within%20the%20Teams%20chat%2C%20the%20picture%20won't%20save%20to%20my%20phone.%20I%20know%20I%20can%20go%20open%20the%20picture%2C%20click%20the%20share%20icon%2C%20then%20save%20to%20my%20phone%2C%20but%20I'm%20often%20taking%20several%20pictures%20at%20ones%20while%20troubleshooting%20issues%20and%20communicating%20via%20Teams%20with%20support%2C%20and%20the%20extra%20step%20seems%20unnecessary.%20When%20taking%20in-app%20photos%20with%20iMessage%20for%20example%20(or%20Blackberry%20Messenger%2C%20when%20it%20was%20still%20public%2Ffree)%20it%20saves%20the%20photo%20I%20took%20to%20my%20library%2Fgallery%2C%20too.%20I%20could%20see%20this%20being%20an%20on%2Foff%20option%20because%20some%20people%20don't%20want%20to%20save%20every%20single%20photo%2C%20but%20I%20do.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1477688%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1477913%22%20slang%3D%22en-US%22%3ERe%3A%20Automatically%20save%20photos%20from%20chats%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1477913%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F704968%22%20target%3D%22_blank%22%3E%40Kaylinn%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3ERegards%20the%20images%20see%20here%20-%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Flocation-of-data-in-teams%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Flocation-of-data-in-teams%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EMedia%20used%20in%20chats%20(except%20for%20Giphy%20GIFs%20which%20aren't%20stored%20but%20are%20a%20reference%20link%20to%20the%20original%20Giphy%20service%20URL%2C%20Giphy%20is%20a%20non-Microsoft%20service)%20is%20stored%20in%20an%20Azure-based%20media%20service%20that%20is%20deployed%20to%20the%20same%20locations%20as%20the%20chat%20service.%3CBR%20%2F%3E%3CBR%20%2F%3EImages%20are%20not%20accessible%20in%20the%20way%20you%20need%20-%20that%20is%20by%20design%20and%20for%20compliance%20reasons%20-%20it%20is%20the%20same%20with%20accessing%20chat%20which%20is%20also%20stored%20in%20an%20inaccessible%20part%20of%20the%20mailbox%3CBR%20%2F%3E%3CBR%20%2F%3ERegarding%20photos%20saving%20to%20the%20camera%20roll%20on%20the%20IPhone%2C%20there%20is%20a%20uservoice%20here%20which%20I%20would%20recommend%20to%20vote%20on%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F38796493-teams-mobile-camera-app%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F38796493-teams-mobile-camera-app%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EWhatsapp%20does%20this.%20I%20think%20some%20people%20would%20like%20at%20least%20the%20option%20to%20do%20it%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20that%20answers%20your%20questions!%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E
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Visitor

This seems trivial, but I haven't been able to find a solution. I want pictures from a chat to be accessible. Ideally, this would be saved to a folder on Sharepoint or even somewhere in Teams, but there is no "auto-save" feature I've found. I know I can upload the photos as "files" but this is NOT what I want. If I take a screenshot, I don't want to have to save that to a file, then click "Attach" within a chat and browse for my file to upload. Teams already has the functionality to paste the photos in-line with the chats, but I can't view them from the Files tab (or anywhere else I can find). 

 

Secondly, when using the Teams app on my iPhone, there should be a setting to save photos to my gallery. If I take a photo from the camera link within the Teams chat, the picture won't save to my phone. I know I can go open the picture, click the share icon, then save to my phone, but I'm often taking several pictures at ones while troubleshooting issues and communicating via Teams with support, and the extra step seems unnecessary. When taking in-app photos with iMessage for example (or Blackberry Messenger, when it was still public/free) it saves the photo I took to my library/gallery, too. I could see this being an on/off option because some people don't want to save every single photo, but I do. 

1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
Hi @Kaylinn

Regards the images see here -

https://docs.microsoft.com/en-us/microsoftteams/location-of-data-in-teams

Media used in chats (except for Giphy GIFs which aren't stored but are a reference link to the original Giphy service URL, Giphy is a non-Microsoft service) is stored in an Azure-based media service that is deployed to the same locations as the chat service.

Images are not accessible in the way you need - that is by design and for compliance reasons - it is the same with accessing chat which is also stored in an inaccessible part of the mailbox

Regarding photos saving to the camera roll on the IPhone, there is a uservoice here which I would recommend to vote on

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38796493-teams-mobile-camera-a...

Whatsapp does this. I think some people would like at least the option to do it

Hope that answers your questions!

Best, Chris