Forum Discussion
lisaqi
Dec 12, 2023Copper Contributor
Attendees video not showing in Teams
Since the latest Teams update, whenever I'm in a meeting with more than 1 other participant, the image of the other attendees keeps dropping in and out. I end up sitting through meetings only being a...
- Dec 14, 2023
Hi lisaqi
Interestingly, since my last response to you, one of my colleagues had a similar issue. He was using Teams beta which was a tad glitchy, and I had him revert back to Teams classic (also had him do the sign-out and back in just in case).
He hasn't reported the issue since then.
If you are on Teams beta, I suggest doing the above and using this more stable classic version until the new Teams app is released.
Good luck
Damien
Damien_Rosario
Dec 12, 2023Silver Contributor
Hi lisaqi
Try this.
1. Go to the top right of Teams and click on your profile picture.
2. In the menu, click Sign out.
3. Sign in and see if the problem is fixed.
I find several issues can be resolved by trying these steps.
Hope it works!
Cheers and best wishes
Damien
lisaqi
Dec 12, 2023Copper Contributor
Thanks Damien_Rosario I did try that but it hasn't changed anything.
- Damien_RosarioDec 14, 2023Silver Contributor
Hi lisaqi
Interestingly, since my last response to you, one of my colleagues had a similar issue. He was using Teams beta which was a tad glitchy, and I had him revert back to Teams classic (also had him do the sign-out and back in just in case).
He hasn't reported the issue since then.
If you are on Teams beta, I suggest doing the above and using this more stable classic version until the new Teams app is released.
Good luck
Damien
- lisaqiDec 18, 2023Copper ContributorThanks Damien, this fixed the issue.
- Damien_RosarioDec 18, 2023Silver Contributor
- Dec 14, 2023
Damien_Rosario Agree try to go back to classic teams. Else clean cache in new teams and retry
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- lisaqiDec 18, 2023Copper ContributorThanks guys, reverting back to classic teams has solved the problem.