Forum Discussion
MrJoel1138
Mar 22, 2022Brass Contributor
Attendee video turn into white box if meeting window is re-sized
Recently I have had the issue that all other users video turn into a solid white box if I re-size the meeting window in any way. This issue is persistent even after restarting the Teams desktop appl...
MckOZ
Copper Contributor
After my uninstall / boot / install - I had another occurrence of the white box. This time I tried to clear the cache and rebooted. Works for now - lets see if this keeps coming back. Here is a little instruction how-to clean your cache for MS Teams: https://sysadmin-central.com/2021/04/28/how-to-clear-the-microsoft-teams-cache/
Hope this helps
Mck
Chris_Ferraro
Mar 31, 2022Steel Contributor
The clearing cache only worked temporarily and I am now back to white boxes including for screen shares