After Logitech Rally/Tap firmware update black screen after boot.

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Hello, I have problem with Teams room. After Logitech Tap Meeting Room Touch Controller firmware update to 1.1.1 TV Screen black after boot. Always working presenting button.

 

Teams room fresh install not fix.

Teams App 4.11.17.0

6 Replies
Hi.. We are encountering the same issue. The black screen for us occurs when laptop is connected to the HDMI ingest at the TAP. When we go to more (3 dots) we can select "Stop Sharing" and the Teams splash screens comes back. Will be opening up case with Logitech tomorrow.
LA SOLUCION ES OBTENER GRATIS LA CAMARA DE WINDOWS ES SIMPLE Y SENCILLA, TOMA FOTO Y HACE VIDEOS, LA OBTIENES EN MICROSOFT STORE, BUSCA CAMARA Y TE ARROJA UNA FOTO DE UNA CAMARA Y SOLO TIENE QUE BAJARLA Y SE INSTALA DONDE TIENE TODAS TUS APLICACIONES, DESPUES POR SEGURIDAD LAS PUEDES GUARDAR EN TU ONE DRIVE GRATIS HASTA 5 GIGA Y ES BASTANTE ALMACENAMIENTO PARA FOTOS, LOS VIDEOS OCUPAN MAS ESPACIO, PERO PUEDES SUSCRIBIRTE Y SOLO TE CUESTA 21.000 PESOS COLOMBIANOS Y ADEMAS TE OFRECE TODAS LAS APLICACIONES EN LA NUBE, DONDE PUEDES TRABAJAR POWER POINTS, WORD, EXCEL Y MUCHAS OTRAS, TE DESEO UN ABRAZO Y PRUEBA TE IRA BIEN CON MICROSOFT.

@Andriuss 

 

Has anyone solved that problem already ? Logitech Support is not answering about that problem..

@Vakarisss 

 

Logitech released an update on 1 July 2022 - Firmware version 1.1.7 that resolved that same issue for us.

 

Bugs

  • Addressed an issue where certain third party ingest devices were not working as expected

Hi @Mike_Saint and Thank you. I will deploy to a single unit and see what happens.