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LAK_Brady's avatar
LAK_Brady
Iron Contributor
Jan 20, 2020

Adding MS Planner tab in MS Teams error Failed to update plan

When adding a MS Planner tab to Teams - a user is getting this error "Failed to Update Plan" The tab does not get added to the channel, however a Plan appears in MS Planner only.

MS Planner:

Has anyone experienced this - and found a resolution?

7 Replies

  • StephanGee's avatar
    StephanGee
    Iron Contributor

    LAK_Brady 

    Maybe not the solution for every planner problem out there. But our planner got repaired.

    It was the Displayname of the Teams - so if this error arises - rename the Teams name (without copy and pasting it from somewhere).

    At the end of our Displayname there was a invisible character. Maybe i copied the name from Excel or a chat into the Displayname field.

     

    Took us (MS and me) a lot time - but it got solved! 

  • Thomas_Steibl's avatar
    Thomas_Steibl
    Brass Contributor
    I had the exact same problem, seems like a bug to me.
    I deleted and created a new channel and that solved the problem for me...
    • LAK_Brady's avatar
      LAK_Brady
      Iron Contributor

      Thomas_Steibl thank you for the suggestion. We did try deleting and adding a new channel - however the user was still unable to create a planner tab.
      We were fortunate that the Team had not been used too much - so we deleted the entire Team and created a new Team - the user can create planner tabs on the new Team.

      Something with the original Team was not working - not sure what else would have caused that.

      • Thomas_Steibl's avatar
        Thomas_Steibl
        Brass Contributor

        Has anyone else experienced this bug too?

         

        It happened to my colleague too. And he's still not able to add a new planner or even an existing one as a Channel TAB.

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