Now in public preview: Get Adobe PDF experience in Teams



Now, you can make the Adobe Acrobat Teams app as the default PDF handler in Teams. Once done, all PDF files from the chat, channel, and files app will open directly in the Acrobat app within Teams. Your tenant users do not need any Adobe Acrobat subscription, or an Adobe ID to view the PDFs, view bookmarks, search a PDF, or comment and annotate PDFs. However, to Create, Organize, Combine, or Export a PDF, the tenant users will need an Adobe Acrobat subscription and an Adobe ID.

Flighting status

Available in public preview.

How to enable

To set Acrobat as default PDF handler, follow these steps:

  1. Setup the Acrobat app to work in the tenant.
  1. Log in to Teams admin center.
  2. In the left panel, go to Teams app > Manage apps.
  3. Search for the Acrobat app, then click the app to go to the app details page.
  4. All apps are by default allowed; hence, no action is needed. If a preexisting admin setting, an app permission policy, or an org-wide app setting has blocked the app, make sure the app is allowed.
  5. On the Permissions tab, select Review permission requested by the app, then click Accept to grant consent. To know more about app consent, click here.
  1. Make the Acrobat app available on users’ Teams client
  1. Log in to Teams admin center.
  2. In the left panel, go to Teams app > Setup policies.
  3. Select Global (Org-wide default) and then select Edit.
  4. Under Installed apps, select Add apps.
  5. Search Acrobat app, add it and save the policy. To know more about app install policies, click here.

While the app can be set up to work on both TAC and MAC, this policy can only be set up on TAC as of now. Hence, we recommend admins use TAC to deploy seamlessly.

Note 1: If you need information about enabling the public preview itself, see “Enable the public preview for Teams” below.


Supported clients and platforms

Windows 10









Internet Explorer












How does this feature impact the existing experience?

All PDF files will directly open in Acrobat app instead of native Teams viewer.

Known issues

If a tenant has SharePoint file handler setup for PDF files, the PDF files on Channel files tab will open as per Sharepoint file handler end point instead of Acrobat app.

Known limitations

  1. PDFs on assignment app will continue to open in Teams viewer
  2. When user pins a PDF file on channel, the PDF will be opened in native Teams viewer.


Enable your Teams client for the public preview 


  1. First, IT admins need to set an update policy that turns on Show preview features. Learn how at Public preview in Microsoft Teams - Microsoft Teams | Microsoft Docs.  
  2. Users then choose to join the public preview individually. See Get early access to new Teams features - Office Support ( for instructions. 


Send us your feedback 

Got feedback on features in the public preview or other areas of Teams? Let us know straight from Teams via Help Give feedback This is on the bottom left of your client.





Thank you,

Preview Team, @Soumitra Paul 

Quality & Customer Obsession, Microsoft Teams

2 Replies

I've installed this in my Teams but pdf files continue to open in the default viewer and not in the app.

Any ideas why this might be?

I've installed this through the method shown and it works on Teams Web but it does not work on Teams Desktop or Teams Mobile.