Forum Discussion
Kaushal-Mehta
Microsoft
Aug 04, 2022Now in public preview: Get Adobe PDF experience in Teams
Description
Now, you can make the Adobe Acrobat Teams app as the default PDF handler in Teams. Once done, all PDF files from the chat, channel, and files app will open directly in the Acrobat app w...
Alex_Kattar
Oct 04, 2022Brass Contributor
PDF documents do open on Acrobat for us. However, I can only search and look at pages and bookmarks. For commenting and/or annotating is asking for an Adobe ID.
ArchieW
Oct 21, 2022Copper Contributor
Alex_Kattar : Same experience here in my environment. Viewing PDFs works fine in Adobe App. It pops up as default. But for commenting etc. it asks for an Adobe ID.
- Alex_KattarOct 26, 2022Brass ContributorArchieW, what I have noticed is that if you ever used an Adobe ID, it will ask for it. If you never have, it doesn't.
- ArchieWOct 27, 2022Copper ContributorAlex_Kattar: What exactly do you mean with "if you ever used an Adobe ID"? Do you mean "ever used an Adobe ID with a specific user" or "within a specific Tenant"? What I tried: I created a completly new user within the tenant. Logically this user never used an Adobe ID before... but I still can only open and view the PDF in Teams as standard App. If I want to annotate or comment, I would have to log in with an Adobe ID.
- Alex_KattarNov 03, 2022Brass Contributor
ArchieW, interesting. Since I last posted, I've noticed the behavior to be inconsistent across the board. It asks some users for Adobe ID and to others doesn't. Additionally, discovered that although annotations are visible to other members of the Team, they're not shown in real time, which makes it far from ideal for synchronous collaboration.