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Microsoft

Aug 04, 2022

Now in public preview: Get Adobe PDF experience in Teams

Description Now, you can make the Adobe Acrobat Teams app as the default PDF handler in Teams. Once done, all PDF files from the chat, channel, and files app will open directly in the Acrobat app w...

Copper Contributor

Oct 21, 2022

Alex_Kattar : Same experience here in my environment. Viewing PDFs works fine in Adobe App. It pops up as default. But for commenting etc. it asks for an Adobe ID.

Brass Contributor

Oct 26, 2022

ArchieW, what I have noticed is that if you ever used an Adobe ID, it will ask for it. If you never have, it doesn't.

ArchieW
Copper Contributor
Oct 27, 2022
Alex_Kattar: What exactly do you mean with "if you ever used an Adobe ID"? Do you mean "ever used an Adobe ID with a specific user" or "within a specific Tenant"? What I tried: I created a completly new user within the tenant. Logically this user never used an Adobe ID before... but I still can only open and view the PDF in Teams as standard App. If I want to annotate or comment, I would have to log in with an Adobe ID.
- Alex_Kattar
  Brass Contributor
  Nov 03, 2022
  ArchieW, interesting. Since I last posted, I've noticed the behavior to be inconsistent across the board. It asks some users for Adobe ID and to others doesn't. Additionally, discovered that although annotations are visible to other members of the Team, they're not shown in real time, which makes it far from ideal for synchronous collaboration.
  - Planet86
    Copper Contributor
    Nov 07, 2022
    Alex_Kattar : Really interesting behaviour. Did'nt get it running without asking for Adobe ID at all. Would be really good to know, if there is anything we are missing out, which needs to be configured or if it is simple behaving arbitrarily from our point of view.

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