Organizations across the globe are adjusting to the new reality of remote work to ensure the safety and well-being of their employees. IT departments are playing a crucial role in enabling remote collaboration with Microsoft Teams, and to help them with details on essential steps, we are sharing the following list of considerations and resources:
Prepare your network for Microsoft Teams: It is important that all requirements are met to ensure your environment is optimized for Teams usage, including configuring your Office 365 domain, SharePoint Online, Exchange Online and OneDrive for Business. To drastically reduce the adverse effects on your internal network infrastructure when a large percentage of your users are working remotely, you can first identify the endpoints that need to be optimized and then optimize the identified endpoints.
Make sure all users have access to Teams: you can manage access to Teams on a per-user basis using the Microsoft 365 admin center or PowerShell. If you don’t have enough licenses for everyone in your organization, you can take advantage of the 6-month Office 365 E1 Trial we recently made available to help customers manage the increased number of employees working from home.
Distribute the clients and devices: Microsoft Teams is available for desktop (Windows, Mac, and Linux), web, and mobile (Android and iOS). The desktop client can be downloaded and installed by end users directly from here or you can use tools such as Microsoft Endpoint Configuration Manager for Windows or Jamf Pro for macOS to distribute the installation files. Additionally, having an audio and/or video device helps improve the user experience during meetings and calls. You can learn more about certified Microsoft Teams devices here.
Teams policies allow you to control what users can do in teams and channels. Some of your users may be used to having ongoing focused conversation only with specific people around sensitive topics. Private channels are a great way to replicate this in a virtual environment and you can define who in the organization can create these with Teams policies.
Messaging policies allow you to control which chat and channel messaging features are available to your users. Some of your employees may be collaborating with people from other parts of the world who speak different languages. You can allow users to translate messages using this type of policy. Additionally, you can enable immersive reader to help your users read messages and posts the way they read best.
Monitor usage and quality of the service: you can track the usage of Teams to ensure employees are taking full advantage of the capabilities while working remotely using the Microsoft Teams analytics and reporting experience. Additionally, you can help your users have the best experience possible during calls and meetings by monitoring call quality in Teams.
You can learn more about enabling remote work to stay connected, productive, and secure here. For the latest information about new features and updates, please keep an eye on Message Center and the Microsoft Teams blog.