Forum Discussion

SuGeun's avatar
SuGeun
Copper Contributor
Feb 23, 2023

Outlook Login Failed After Deploying MAM Policy

Hello If i try to connect to Outlook in an Android environment after deploying the MAM and conditional access policies, i will not be able to connect with the message 'Uncompatible device'. The s...
Conditional Access
Intune
Mobile Application Management (MAM)
rahuljindal's avatar
rahuljindal
Bronze Contributor
Feb 23, 2023
What device and Android version are you using?
SuGeun's avatar
SuGeun
Copper Contributor
Feb 23, 2023
version is 13, Not only me but also people who use version 12 have the same symptoms.
  • rahuljindal's avatar
    rahuljindal
    Bronze Contributor
    Feb 24, 2023
    And the device model, manufacturer?
    • SuGeun's avatar
      SuGeun
      Copper Contributor
      Feb 24, 2023
      We use Samsung products, and there are various products.
      There are many models including Galaxy Fold 3.
      • rahuljindal's avatar
        rahuljindal
        Bronze Contributor
        Feb 24, 2023
        Does the incompatible device message show up in Outlook or Edge? Anything in Azure sign-in logs? Maybe check if an CA policy is blocking access on Android devices.