04-16-2020 03:01 AM
04-16-2020 03:01 AM
Dear forum members,
I am autopiloting a mini PC, it was successful for the first time. Then the other day we sent a Wipe command to reset the device, once it came back, it stopped working during the Autopilot process with the following error:
Failed registering your device to mobile management with error code 0x80180014.
Anyone could recommend any troubleshooting ideas?
What I already have tried is to delete the device from the Intune, AAD and Autopilot program. I re-upload the machine ID (csv file) back to Autopilot program. It created the AAD object successfully, but not under the Intune Device blade.
04-16-2020 06:07 PM - edited 04-16-2020 06:11 PMSolution
04-16-2020 10:53 PM
I shall try re-create the group and assigned the device as direct member. Failing that, re-create the Autopilot profile will be my next step.
The Enrollment restrictions look okay. There is a rule that has been assigned to the device group already. The Windows MDM is to allow and Personal is to block. The Autopilot device should automatically become corporate owned, I guess.
Just to clarify, the device will hit the restrictions rules starting from the highest priority to lower ones. As soon as there is a hit, the restriction will apply (allow or block) and other lower priority rules will not process.
Thanks for your help Moe.
04-18-2020 12:27 AM
Hi @Moe_Kinani, the error I am getting at the Autopilot enrollment status page is "failed: 6, 0x80180014". Google the error code takes me to the enrollment restriction page but I can't see how the current restriction settings are causing this.
04-18-2020 12:23 PM - edited 04-18-2020 12:24 PM
04-27-2020 05:12 AM
Hi @Moe_Kinani, I logged a support case and here is the official answer from Microsoft.
The user created enrollment restrictions only apply to user-driven enrollment. It is not supported for user-less enrollment using the Self-Deploying methods. So it will hit the default rule.
As soon as I allowed Windows MDM in the default enrollment restriction, it started working.
Thanks for your help my friend.