Forum Discussion
nhtkid
Apr 16, 2020Iron Contributor
Intune Autopilot device registration error
Dear forum members, I am autopiloting a mini PC, it was successful for the first time. Then the other day we sent a Wipe command to reset the device, once it came back, it stopped working during the...
- Apr 17, 2020First troubleshooting idea comes to my mind is to check your Enrollment restriction Rules for devices, if all looks good, try below:
Create new Security Group (not Dynamic) and add it ‘member’ (make sure the status change to assigned) and give it another try.
If still not working, I would create new deployment profile and assign the new security group.
Hope this helps!
Moe
Moe_Kinani
Apr 17, 2020Bronze Contributor
First troubleshooting idea comes to my mind is to check your Enrollment restriction Rules for devices, if all looks good, try below:
Create new Security Group (not Dynamic) and add it ‘member’ (make sure the status change to assigned) and give it another try.
If still not working, I would create new deployment profile and assign the new security group.
Hope this helps!
Moe
Create new Security Group (not Dynamic) and add it ‘member’ (make sure the status change to assigned) and give it another try.
If still not working, I would create new deployment profile and assign the new security group.
Hope this helps!
Moe
- nhtkidApr 17, 2020Iron Contributor
Thanks Moe_Kinani
I shall try re-create the group and assigned the device as direct member. Failing that, re-create the Autopilot profile will be my next step.
The Enrollment restrictions look okay. There is a rule that has been assigned to the device group already. The Windows MDM is to allow and Personal is to block. The Autopilot device should automatically become corporate owned, I guess.
Just to clarify, the device will hit the restrictions rules starting from the highest priority to lower ones. As soon as there is a hit, the restriction will apply (allow or block) and other lower priority rules will not process.
Thanks for your help Moe.
- Moe_KinaniApr 18, 2020Bronze ContributorYes, agree. Highest priority rules always win!
- nhtkidApr 18, 2020Iron Contributor
Hi Moe_Kinani, the error I am getting at the Autopilot enrollment status page is "failed: 6, 0x80180014". Google the error code takes me to the enrollment restriction page but I can't see how the current restriction settings are causing this.