Apr 13 2023 10:30 AM
Apr 13 2023 10:30 AM
Hello hoping someone out there might have encountered this or have some advice..
I am trying out Intune in combination with Apple Business Manager (ABM). I followed the guides on setting up ABM with our Azure AD and Intune environments, created the required MDM Push Certificates, VPP tokens, etc.
I was able to setup the Intune MDM successfully in Intune and ABM, and created an iOS device enrollment profile in Intune which worked well and was able to automatically enroll an iPhone and successfully deploy the company portal app and other apps to it.
The issue I'm having is when I go to create the MacOS device Enrollment profile in Intune I select the existing MDM program token and go thru the process but it fails to create the MacOS enrollment profile and instead I get an error "Failed to create <profile name here>". I've tried various settings with the enrollment profile, I even created a new apple enrollment token and tried to setup the MacOS profile with the new token but I get the same error.
I followed the article https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-program-enroll-macos and don't see any missing steps... I've got the company portal app configured with the PKG as a LOB but it won't even get that far since there isn't an enrollment profile to automatically enroll the MacOS device into Intune. The device however is getting sync'd from ABM and is visible under the Apple enrollment token's device list. Granted I could manually install the Company Portal to enroll the mac with Intune but I am trying to automate this process as best as I can and use the enrollment profile to do so.
Any advice or direction you might suggest? From what I can tell everything seems setup correctly... and iOS/Windows devices are working fine its just MacOS I'm stuck on.
Thank you in advance.
Apr 14 2023 04:13 AM - edited Apr 14 2023 07:27 AM
I am having the same issue
Edit: If you followed the steps in the article, it should work, I succesfully created profiles like this earlier, but is not working anymore, I'm getting the same error now.
I reported an issue in Microsoft 365 service health, but it has a state of no issues found. If it's still broken next week I will open a support ticket with Microsoft.
Apr 14 2023 10:19 AM
Apr 14 2023 06:38 PM
Apr 17 2023 11:26 AM
Apr 17 2023 12:10 PM - edited Apr 17 2023 12:17 PM
Thanks for the update. I´ll create a case as well and see if it works :)
Apr 17 2023 12:51 PM - edited Apr 17 2023 12:51 PM
How hard could it be to actually resolve the issue though! I miss my MAC.. It´s decided every MAC needs to be in Business Manager and I´ve resetted mine and are waiting for this to come through :(
Apr 17 2023 03:03 PM
Same issue with our tenant. I have opened a support request as our TAM said they did not see a global issue created yet.
Apr 17 2023 04:43 PM
Apr 17 2023 11:41 PM - edited Apr 17 2023 11:42 PM
Anyone know if we could create a profile through PowerShell? Have asked the technician we have on the case but no answer :(
Apr 18 2023 01:13 AMSolution