Forum Discussion
Failed to create MacOS Enrollment Profile
Hello hoping someone out there might have encountered this or have some advice.. I am trying out Intune in combination with Apple Business Manager (ABM). I followed the guides on setting up ABM w...
- Issue is now shown in Service health:
Title: Users are unable to edit or create an Apple ADE profile for MacOS using Microsoft Intune
User impact: Users are unable to edit or create an Apple ADE profile for MacOS using Microsoft Intune.
Current status: We identified a configuration change after a recent service update that is causing exceptions with editing and creating Apple ADE profiles. We're working to develop and validate a fix to revert the configuration and remediate impact.
Scope of impact: Your organization is affected by this event, and users who are attempting to edit or create an Apple Automated Device Enrollment (ADE) profile for MacOS using Microsoft Intune are impacted.
Start time: Tuesday, April 4, 2023, 10:17 PM (8:17 PM UTC)
Root cause: A recent service update contained a configuration change for Apple ADE profiles that is causing exceptions.
Next update by: Tuesday, April 18, 2023, 11:00 AM (9:00 AM UTC)
Same issue with our tenant. I have opened a support request as our TAM said they did not see a global issue created yet.
