Device sync Error - The sync could not be initiated (0x80190194)

Visitor

Hi all,

 

We are having several Windows 10 devices that could not be synced.

On the devices, the sync status shows: "The sync could not be initiated (0x80190194)"

Troubleshooting to Event Viewer, I keep getting an error: "MDM Session: OMA-DM message failed to be sent. Result: (Not found (404).)."

 

Do you guys have any idea on how to deal with that?

 

XML detail for your reference:

- <System>
  <Provider Name="Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider" Guid="{3da494e4-0fe2-415c-b895-fb5265c5c83b}" />
  <EventID>201</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2020-07-30T09:14:49.5920056Z" />
  <EventRecordID>1960</EventRecordID>
  <Correlation />
  <Execution ProcessID="15004" ThreadID="10424" />
  <Channel>Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin</Channel>
  <Computer>D-N-A.datvietvac.local</Computer>
  <Security UserID="S-1-5-21-833751047-2535151206-3745464421-4512" />
  </System>
- <EventData>
  <Data Name="HRESULT">0x80190194</Data>
  </EventData>
  </Event>
 
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