Device sync Error - The sync could not be initiated (0x80190194)

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3E%3CSPAN%3E%3CSPAN%20class%3D%22t%22%3EEventData%3C%2FSPAN%3E%3C%2FSPAN%3E%3CSPAN%3E%3CSPAN%20class%3D%22m%22%3E%26gt%3B%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%3E%3CSPAN%20class%3D%22b%22%3E%26nbsp%3B%3C%2FSPAN%3E%20%3CSPAN%3E%3CSPAN%20class%3D%22m%22%3E%3C%2FSPAN%3E%3CSPAN%3E%3CSPAN%20class%3D%22t%22%3EEvent%3C%2FSPAN%3E%3C%2FSPAN%3E%3CSPAN%3E%3CSPAN%20class%3D%22m%22%3E%26gt%3B%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%3E%26nbsp%3B%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1555369%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1562010%22%20slang%3D%22en-US%22%3ERe%3A%20Device%20sync%20Error%20-%20The%20sync%20could%20not%20be%20initiated%20(0x80190194)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1562010%22%20slang%3D%22en-US%22%3EHere%20is%20exactly%20similar%20issue%20(older%20thread)%20with%20solution%20on%20last%20year.%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20this%20helps!%3CBR%20%2F%3EMoe%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-intune%2Fsync-cannot-be-initialized-0x80190194%2Fm-p%2F1132819%23M3403%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-intune%2Fsync-cannot-be-initialized-0x80190194%2Fm-p%2F1132819%23M3403%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1562011%22%20slang%3D%22en-US%22%3ERe%3A%20Device%20sync%20Error%20-%20The%20sync%20could%20not%20be%20initiated%20(0x80190194)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1562011%22%20slang%3D%22en-US%22%3EHere%20is%20exactly%20similar%20issue%20(older%20thread)%20with%20best%20answer.%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20this%20helps!%3CBR%20%2F%3EMoe%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-intune%2Fsync-cannot-be-initialized-0x80190194%2Fm-p%2F1132819%23M3403%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-intune%2Fsync-cannot-be-initialized-0x80190194%2Fm-p%2F1132819%23M3403%3C%2FA%3E%3C%2FLINGO-BODY%3E
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Visitor

Hi all,

 

We are having several Windows 10 devices that could not be synced.

On the devices, the sync status shows: "The sync could not be initiated (0x80190194)"

Troubleshooting to Event Viewer, I keep getting an error: "MDM Session: OMA-DM message failed to be sent. Result: (Not found (404).)."

 

Do you guys have any idea on how to deal with that?

 

XML detail for your reference:

- <System>
  <Provider Name="Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider" Guid="{3da494e4-0fe2-415c-b895-fb5265c5c83b}" />
  <EventID>201</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2020-07-30T09:14:49.5920056Z" />
  <EventRecordID>1960</EventRecordID>
  <Correlation />
  <Execution ProcessID="15004" ThreadID="10424" />
  <Channel>Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin</Channel>
  <Computer>D-N-A.datvietvac.local</Computer>
  <Security UserID="S-1-5-21-833751047-2535151206-3745464421-4512" />
  </System>
- <EventData>
  <Data Name="HRESULT">0x80190194</Data>
  </EventData>
  </Event>
 
1 Reply
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