Device sync Error - The sync could not be initiated (0x80190194)

[huynguyen27]

Hi all,

We are having several Windows 10 devices that could not be synced.

On the devices, the sync status shows: "The sync could not be initiated (0x80190194)"

Troubleshooting to Event Viewer, I keep getting an error: "MDM Session: OMA-DM message failed to be sent. Result: (Not found (404).)."

Do you guys have any idea on how to deal with that?

XML detail for your reference:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider" Guid="{3da494e4-0fe2-415c-b895-fb5265c5c83b}" />

  <EventID>201</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>0</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000000000000000</Keywords>

  <TimeCreated SystemTime="2020-07-30T09:14:49.5920056Z" />

  <EventRecordID>1960</EventRecordID>

  <Correlation />

  <Execution ProcessID="15004" ThreadID="10424" />

  <Channel>Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin</Channel>

  <Computer>D-N-A.datvietvac.local</Computer>

  <Security UserID="S-1-5-21-833751047-2535151206-3745464421-4512" />

  </System>

- <EventData>

  <Data Name="HRESULT">0x80190194</Data>

  </EventData>

  </Event>

[#2]

Here is exactly similar issue (older thread) with best answer.

Hope this helps!
Moe

https://techcommunity.microsoft.com/t5/microsoft-intune/sync-cannot-be-initialized-0x80190194/m-p/11...