Forum Discussion
TechRohit
Jan 31, 2023Copper Contributor
Autopilot Pre Provisioning Stuck at Device Setup
Hello Everyone, I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. We were getting correct Intune Autopilot pr...
hi..
1. If you dont use Autopilot prepro ... does that work like expected?
2. The device passes the first esp steps so we can rule out attestation issues as you also mentioned the device object gets created in Intune and azure.
3. could you share a screenshot at which part it is stuck? on identifying apps or other parts?
4. Which apps did you configured as required apps in the esp (assuming you configured the esp with required apps...
5. deploying any powershell scripts that could a loop?
I guess I need some more info to pinpoint your issue
1. If you dont use Autopilot prepro ... does that work like expected?
2. The device passes the first esp steps so we can rule out attestation issues as you also mentioned the device object gets created in Intune and azure.
3. could you share a screenshot at which part it is stuck? on identifying apps or other parts?
4. Which apps did you configured as required apps in the esp (assuming you configured the esp with required apps...
5. deploying any powershell scripts that could a loop?
I guess I need some more info to pinpoint your issue
TechRohit
Jan 31, 2023Copper Contributor
Hi Rudy, Thank you so much for checking this out!
I am not pishing any POlicy, script, apps as of now to test this pre provision Autopilot
However if I test Autopilot with user login, it works like a charm as we have done mutiple devices with that method.
But Pre-Provisioning is getting stuck on Device Setup
Identifying Apps, Configuration Profile, network
Once ESP time out, I got error Something happened and we could not complete the provisioning processs in the required time.
1st Scenerio, Apps and configuration profile assigned to device with Autopilot pre-provisioning
Device Prepration completed successfully and Device visible in the Endpoint manager
Also Configuration profile assisgned successfully
App installation went fine
however, It is stuck on Device Stuck
Identifying Apps, Profile & Network for 60 minutes as per ESP settings and then Red page appears.
2nd Scenario, Without apps and Profile for Autopilot pre-provisioning
Device Preparation went successfully
Stuck on Device Setup
3rd Scenario, Autopilot Profile with user login
It works like a charm, user login, device, setup, apps install, configuration profile setup and user login altogether.
I am not pishing any POlicy, script, apps as of now to test this pre provision Autopilot
However if I test Autopilot with user login, it works like a charm as we have done mutiple devices with that method.
But Pre-Provisioning is getting stuck on Device Setup
Identifying Apps, Configuration Profile, network
Once ESP time out, I got error Something happened and we could not complete the provisioning processs in the required time.
1st Scenerio, Apps and configuration profile assigned to device with Autopilot pre-provisioning
Device Prepration completed successfully and Device visible in the Endpoint manager
Also Configuration profile assisgned successfully
App installation went fine
however, It is stuck on Device Stuck
Identifying Apps, Profile & Network for 60 minutes as per ESP settings and then Red page appears.
2nd Scenario, Without apps and Profile for Autopilot pre-provisioning
Device Preparation went successfully
Stuck on Device Setup
3rd Scenario, Autopilot Profile with user login
It works like a charm, user login, device, setup, apps install, configuration profile setup and user login altogether.
- Jan 31, 2023Just to be sure... no Haadj?
- TechRohitJan 31, 2023Copper Contributorcorrect, no HAADJ, only AADJ device with Autopilot, also I am not pushing any cert on the device while pre provisioning.
- Jan 31, 2023Okay...
so Aadj it is 🙂
1. Are you 1000% sure there arent any powershell scripts deployed?
2. I assume you configured the enrollment status page? Could you share a screenshot of the enrollment status page and its settings