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Harish Kumar Daga's avatar
Harish Kumar Daga
Copper Contributor
Feb 02, 2018

Sorry, something went wrong - Forms

Hi facing this Issue since early this Morning. Please look into the error Sorry, something went wrong   Technical details  
microsoft forms
  • Kathy Liu's avatar
    Kathy Liu
    Feb 02, 2018

    Apologize for the service reliability issue . Microsoft Forms team is actively working on investigating this and in the process to identify a proper mitigation plan. We have created a discussion thread (Microsoft Forms - "Something went wrong" Error) to keep you updated. Thank you for your patience as we work to restore the Microsoft Forms service. It's our top priority to get this issue addressed as quickly as possible.

     
Mbro_College_admin's avatar
Mbro_College_admin
Copper Contributor

I to am getting this error.

 

Sorry, something went wrong
This form doesn't exist.
 
Technical details
Session id: d2290622-ebe1-4f9b-b1c1-6d767f7bfb0e, Correlation id: 42485edb-8ee7-4d3a-ac09-b9a879799f1d
 
I believe the cause is that the owner has left and their account has been deleted but I need to know if I can recover the data.
Yao Ke's avatar
Yao Ke
Icon for Microsoft rankMicrosoft
Feb 12, 2020

Mbro_College_admin if you are the tenant admin of the form owner, please open a ticket with support team to see if we can recover the form. Please provide FormID, userID and tenantID with the ticket.

  • babaloxipu's avatar
    babaloxipu
    Copper Contributor
    Feb 24, 2020
    I keep reloading my form and getting a new session id
    Please help its for a school project
    Sorry, something went wrong
    IT policy has disabled the collaboration feature.
    Technical details
    Session id: 1cb22189-f85c-454a-b4d1-b3d323aced00, Correlation id: e71a59ab-b544-4c90-abfd-925ef49f881f

    please please help
    • abhijeetsingh's avatar
      abhijeetsingh
      Icon for Microsoft rankMicrosoft
      Feb 24, 2020

      Can you share the tenant details , the Form ID and the Form name ? The Form Id might still be in the URL when you are trying to access it. babaloxipu 

    • Yao Ke's avatar
      Yao Ke
      Icon for Microsoft rankMicrosoft
      Feb 24, 2020

      babaloxipu Sorry for the late, I just check the log, this form is a MSA form, can you share me what kind of action you are doing and caused this error?

    • Yao Ke's avatar
      Yao Ke
      Icon for Microsoft rankMicrosoft
      Feb 25, 2020

      babaloxipu We have identify the issue, the form you are accessing is a MSA form, but when you try to access, you have your business account logged in, so that is why the error message shows up, you can try to using an incognito tab and login with your MSA account, then you can access the form

  • danielle10smith's avatar
    danielle10smith
    Copper Contributor
    Mar 12, 2020

    Yao Ke Hi, I am also having this same issue - I accessed the editing link and the completion link three days ago but am now receiving this error message. 

    These are the technical details:

     

    Session id: d0b5424a-e793-4c55-9281-bbdd9f17ea59, Correlation id: 0d84a16c-c6e7-4897-9000-b8197b1cadaf

     

    The userID is danielle10.smith, tenant ID is northumbria. I'm not sure what the formID is.

     

    Thank you.

     

    • Yao Ke's avatar
      Yao Ke
      Icon for Microsoft rankMicrosoft
      Mar 12, 2020

      danielle10smith Can you PM me the form id you try to access? You can just paste everything in your browser URL to me

      • Satish_Mali's avatar
        Satish_Mali
        Copper Contributor
        May 02, 2020

        Hi All,

         

        I am also facing similar issue. I have also unchecked end date, still problem remains same.

         

         

        This form is currently not accepting responses.
         
        Technical details
        Session id: d862692b-7ec3-40dc-b014-69d3831df289, Correlation id: 19f128a7-a926-468f-8a2c-89f93a9f6d2c

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