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louisebaronqe's avatar
louisebaronqe
Copper Contributor
Jul 20, 2021

Respond to a Response

Hi,

 

Is there a way to respond back to someone who has submitted a response?

 

Thanks

Lou

  • RobElliott's avatar
    RobElliott
    Silver Contributor

    louisebaronqe there is nothing in Forms that enables you to respond to a response. If you want an automated response sent then you can do this by building a flow in Power Automate. We do this at my company where an IT ticket is submitted via a form, the flow saves that to a SharePoint list and sends an email back to the submitter automatically with the details of what they submitted in the form together with a reference number and some other information.

     

    Rob
    Los Gallardos
    Intranet, SharePoint, Website and Power Platform Manager (and classic 1967 Morris Traveller driver)

     

     

    • louisebaronqe's avatar
      louisebaronqe
      Copper Contributor
      Hi Rob,

      Thanks for your quick reply. I didn't think it was possible but just wanted to check I hadn't missed anything that was obvious and staring right at me in the face.

      We have something similar to what you have described set up in another department but we were wanting something more personalised and less generic.

      Back to the drawing board...

      Thanks again.
      Lou

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