Microsoft forms not working

Occasional Visitor
I’m having the same issues that Microsoft forms is not allowing to open. The site just spins like it’s trying to load then it crashes “sorry, something went wrong”.
6 Replies
there is an issue with the service, they are working to resolve it soon, you can view the status here:

@HotCakeX Hello my forms isnt working and ive done everything i can. What should i do?

@Lxghtbloo just saying it isn't working doesn't give us any clue to what's happening. What error message are you getting?


In most cases you will need to submit a support ticket to Microsoft, as for most errors there is nothing we can do here on the forum.


Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

@RobElliott , same issue here. Forms is creating new documents continuously, but I can't open any of them (the screenshot below shows a single action from my side except the last two documents that I created yesterday when I faced the same issue but gave it up quickly because I thought it was just a temporary issue).





After some attempts, it seems I'm logged out and can't log in again, although it says I'm logged in which is quite a bit weird.




Please let me know if I can provide more information about the issue. Currently, MS Forms is not usable, at least for me (I haven't yet checked with other users in the organization).


Beset regards,

Balázs Dévay

@devaybalazs @RobElliott  Hi, 

I am receiving the following errors when trying to access a form. This is the first time I've encountered this issue. The form was live and users had access to the link and some had completed it. When I login to see the form I see the following: 

(seems like it's duplicated my original form)


However when I open either of the forms I get the following error: 


It's not displaying any of the previous responses received from users. Can you please help and clarify why this may be happening? 

@Mvb2922 and @HotCakeX, I'm assuming there was never a resolution to this? Or is there a fix? I am having a similar issue. Microsoft forms is working fine for my personal Microsoft account but not for my work Microsoft account. When I login, the home page/dashboard says "We're having trouble getting your documents. Please try again later." When I try to open a new form, it just stays on the loading screen indefinitely.