Sep 03 2020
- last edited on
Aug 03 2023
I suddenly got the message that Forms Pro has been moved to Dynamics 365 Customer Voice.
I went to the new Customer Voice page and clicked on my Survey and then clicked on Survey under the Reports. It show me 235 responses but when I export it only exports 220 responses keeping the first 15 rows for the responses as blank. Can I have some guidance on this as to what might have gone wrong?
Definitely the responses are there as the rows are blank but somehow the export does not work for the First 15 responses.
Sep 04 2020 03:44 PM
look at this post, I had a similar problem and I managed to find the solution. I posted it here:
Sep 07 2020 11:38 PM
This looks like the same bug mentioned in this thread: https://community.dynamics.com/365/dynamics-365-customer-voice/f/dynamics-365-customer-voice-forum/4...
The product team has fixed the issue. Would you please have a second try? Let us know if you are still seeing this issue. Thanks.
Microsoft Forms team
Oct 09 2020 05:22 AM - edited Oct 09 2020 05:23 AM
This issue is finally solved. I can see all the entries when exporting responses from the Customer Voice Form.