Forum Discussion
Forms responses missing when Excel is opened
Dear Forms customers,
Forms for Excel contains a live data connection to your form. Any new response data will be stored in your form, and also be reflected in your workbook. On occasion, the workbook may not contain the latest data for a number of reasons.
If this is the case, Forms provides a new feature, "Sync all responses to a new workbook", in order to “sync” your most recent responses to a new workbook. This new workbook will be stored next to your original workbook on OneDrive for Business or SharePoint Online. This will ensure your data is up to date. Learn more about how to get missing data.
Regards,
Zhongzhong
Did you ever get this issue resolved. I did something to break the link on my Survey as well. I'm getting responses but the Excel sheet is empty!
I am having this same issue! There are responses on my form, but when I open the spreadsheet, no responses show up! Please help!
- Zhongzhong_Li
Microsoft
Could you send me your form URL, so we could troubleshoot.
- It actually worked once I cleared all the filters from the spreadsheet. Thanks for your quick response!
- Zhongzhong_Li
No worry. I'm glad to know it works for you now.
Please be free to let us know your feedback and anything we could help.
