Forms Pro - Customized Sender Email Address

JohnBBily Hello John,

We finally got a response from the support team with the provisioning location and setup the CNAME.  It's now been more than 4 weeks waiting for them to complete the setup of the e-mail addresses we provided where none of the responses ever tell us anything other than:

"I am waiting for update from the the Team. Once i get an update from the team, I would update you immediately."

I'm nervous that this feature was vaporware and doesn't actually exist as when I look at the documentation now it looks like that portion (the Customize the sender of the survey email) of the documentation has since been removed.  Hope I'm wrong and eventually the request gets processed.