Form: failed to upload your file

New Contributor



I created a form that accepts image uploads from users submitting the form. Recently, a lot of my users have been saying the form is not letting them upload images. They are getting this error: failed to upload your file.


I'll try to get one of them to give me a screenshot, but they duplicated it in front of me with their machine. The images are of the correct type (jpg), of the correct size (<100 MB), and of the correct quantity (<7 files).


There is no power automate flow log errors to look through because the error occurs before they're able to actually submit the form. They've tried logging out and logging back in, clearing history/cookies, clearing cache, and even using different browsers. 


Any tips on where I can start troubleshooting? Thanks



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