Forum Discussion
Djarano
Mar 04, 2020Copper Contributor
Failed to upload your file MS Forms
Hi, one hour ago i was able to upload files in my form, now i receive the following message: Tried different types of files in different browsers, won't help.
jeet21
Apr 24, 2020Copper Contributor
Dear Djarano
This generally happens when the file location (i.e. OneDrive folder) is either deleted or inaccessible for any reason.
As a workaround, I would suggest to following these steps might help:
- Save all responses of your existing Form ABC (example in this case)
- Create a Copy of the Form ABC (this automatically recreates the OneDrive folder at backend)
- Step 2 creates a new Form named Form ABC (2)
- Delete the Form ABC
- Rename Form ABC (2) as Form ABC
- Share its new link (the url) and try uploading the file
I tried and it worked for me. Let me know, if this works for you.
Stay Inside, Stay Safe..!!
JS
smatyi
Oct 27, 2023Copper Contributor
Your approach worked for me as well. Also, to avoid rebuilding the form you can delete and re-add the "file upload" portion of the form and save the change. This will create a new folder in OneDrive and will resolve the issue and save new responses in that newly created folder. With this approach you can avoid having to send a new form link to the respondents.jeet21