Forum Discussion
Error Message: "Download excel file failed. Please try again later"
Hi, I'm trying to understand why the "Open in Excel" button on my Form (Quiz) gives me this error. The form only has 3 entries so the other suggestions I've found don't work (eg. https://support.micr...
For anyone else who hits this issue: my solution was the clear cookies
I used chrome inspector to check the request being made when the "Open in Excel" button is clicked. The issue was a 400 with "request headers too big". Inspecting the headers showed that the cookie value was large. Clearing cookies and trying again fixed it and I was able to download the file. Unclear why the issue persisted across browsers but resolved for now.
I used chrome inspector to check the request being made when the "Open in Excel" button is clicked. The issue was a 400 with "request headers too big". Inspecting the headers showed that the cookie value was large. Clearing cookies and trying again fixed it and I was able to download the file. Unclear why the issue persisted across browsers but resolved for now.
