Forum Discussion
Callie1993
Dec 04, 2023Copper Contributor
Employees not able to access form
I sent out a survey Form to our entire organization but several people are getting the error message: "Something went wrong. Please make sure you have permission." I can't figure out why most people ...
DingkunXie
Dec 05, 2023Microsoft
Please expand the 'Technical details' section on the error page and share the session ID and correlation ID with me. I can help to check the details from the backend.
MikiP
Dec 05, 2023Copper Contributor
- DingkunXieDec 05, 2023MicrosoftThose two forms belong to one group. Access from the user was denied because they are not a member of that group. (Note that the group owner does not have access permission; only group members do)
- MikiPDec 05, 2023Copper Contributor
DingkunXie that does not make sense, i created these Forms and have been owner of that group and had access for 3 years, including yesterday afternoon and now none, but also had a member instead of an owner check and they can't access either. actually weird for all of us showing 0 forms in all groups now - but there a handful in some that can access:
- MikiPDec 05, 2023Copper Contributorappears to be working now