Forum Discussion
MarioOne
Feb 23, 2024Copper Contributor
There is no availability on this date. Please choose another one.
Wondering if this product works?
It appeared that the parking place booked for given date - say 27th of February - the system will not allow me to pick any other parking slot that day. Each service (parking slot) has to have a Staff assigned to it. In my case the Staff assigned is USERX and this ID is assigned to all services I have created say 10 parking slots. This means, if I will book a parking slot I have configured with 1 day duration service - the Staff is busy throughout the day - anf other service can not be booked. I believe this is due to "1:1 Service, One staff attends to one customer"
I have switched to 1:N and the reservation possibilities completely vanished.
"There is no availability on this date. Please choose another one.".
Now, bizare things appear there; If I set this up:
The booking page will display the way it offers the slots:
but only If I change the date or click ony other date and go back to the previous one (26th) this is again not workimg at all
Any resolution?
Hi MarioOne, as I understand the issue from the description it seems we are expecting the same staff to be booked across services as they are 1:N ? Is that correct understanding ?
1:N service allows more than 1 customer slot on the same service for the staff member. You can read more about this feature here Define your Bookings service offerings | Microsoft Learn.Thanks.
- Debasish_Thakur
Microsoft
Hi MarioOne, as I understand the issue from the description it seems we are expecting the same staff to be booked across services as they are 1:N ? Is that correct understanding ?
1:N service allows more than 1 customer slot on the same service for the staff member. You can read more about this feature here Define your Bookings service offerings | Microsoft Learn.Thanks.
- MarioOneCopper ContributorHey Thakur, thank you so much for fast response. What is a bit misslieading is once I changed the service configuraiton in the existing booking page, it didn't behave the way it is expected. I have created a new Booking Page and configured the service from the scratch using 1:N. Now, it seems the service is bookable the way desired. However it required to reload a page for couple of times. Thank you again.