SOLVED

The confirmation email does not show the name of the staff with whom you will have an appointment.

Copper Contributor

The confirmation email does not show the name of the staff with whom you will have an appointment.

5 Replies
@jvegai Could you please share the booking page url with me over DM ? In case, it is not published or shared outside org, please share the snapshot of the url in the browser.

In case, this worked before and started showing this difference recently, please include a snapshot of the email copies (removing any sensitive information), if possible. (over DM)

@Debasish_Thakur 

Hello, this is the confirmation email that reaches the client, it does not show the name of the staff with whom they will have the meeting.

Is there a way to display it?

jvegai_0-1702003272356.png

 

best response confirmed by jvegai (Copper Contributor)
Solution
@jvegai Hello,
Staff details sharing over confirmation email is controlled through an admin setting. Can you please refer to the details here https://learn.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide... and confirm if this solves the above issue. Thanks
Hello, I just deactivated the option that you mentioned, I will wait for the change to be applied and validate, I will tell you later, I hope it works. Thank you.
1 best response

Accepted Solutions
best response confirmed by jvegai (Copper Contributor)
Solution
@jvegai Hello,
Staff details sharing over confirmation email is controlled through an admin setting. Can you please refer to the details here https://learn.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide... and confirm if this solves the above issue. Thanks

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