Forum Discussion
jvegai
Dec 01, 2023Copper Contributor
The confirmation email does not show the name of the staff with whom you will have an appointment.
The confirmation email does not show the name of the staff with whom you will have an appointment.
- Dec 09, 2023jvegai Hello,
Staff details sharing over confirmation email is controlled through an admin setting. Can you please refer to the details here https://learn.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide#block-sharing-staff-details-with-customers and confirm if this solves the above issue. Thanks
Debasish_Thakur
Microsoft
Dec 01, 2023jvegai Could you please share the booking page url with me over DM ? In case, it is not published or shared outside org, please share the snapshot of the url in the browser.
In case, this worked before and started showing this difference recently, please include a snapshot of the email copies (removing any sensitive information), if possible. (over DM)
In case, this worked before and started showing this difference recently, please include a snapshot of the email copies (removing any sensitive information), if possible. (over DM)
- jvegaiDec 08, 2023Copper Contributor
Hello, this is the confirmation email that reaches the client, it does not show the name of the staff with whom they will have the meeting.
Is there a way to display it?
- Debasish_ThakurDec 09, 2023
Microsoft
jvegai Hello,
Staff details sharing over confirmation email is controlled through an admin setting. Can you please refer to the details here https://learn.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide#block-sharing-staff-details-with-customers and confirm if this solves the above issue. Thanks- jvegaiJan 02, 2024Copper ContributorHello, I just deactivated the option that you mentioned, I will wait for the change to be applied and validate, I will tell you later, I hope it works. Thank you.