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JonWinter_WU's avatar
JonWinter_WU
Copper Contributor
Jun 04, 2024

MS Bookings | One-Time Use Link Errors

Hello! I am encountering a new error with MS Bookings that I have not encountered previously. I am wondering if there were any changes made to Bookings recently that can explain what is happening.

 

I am sending out single-use links to multiple people for a Private Booking I have created. The goal is for individuals to book a 1:1 meeting with me using my availability. In the past, I have sent the same single-use link to multiple people at once (through a single email) and have had no issues.

 

Now, once one person books from the link, no one else is able to use the link. At least, I believe this is what's happening. The error is not encountered when using a normal link.

I use the one-time link option because it is the best fit for my work. We do not want people to be able to reopen to same link and rebook times at their whim. Due to this, the one-time use links end up being the best option.

 

Some troubleshooting methods I have tried on my own:

  • Recopied the link and sent it again to an individual. They were still met with an error.

  • I have copied a single-use link for each individual, sent them their own unique link separately, and still they were not able to book any times.

  • I have made a duplicate of the original Private Booking, attempted to copy that link and send it to ONE individual, and still it resulted in an error.

 

Thanks in advance!

 

office 365
  • DaniG55's avatar
    DaniG55
    Copper Contributor
    Jul 22, 2024

    JonWinter_WU did you find a resolution for that? I am having the same issue. I am trying to set up a calendar and when I booked a time to test it out that link does not work if someone tries to book a meeting with the same URL. I need a link that can be used anytime, but can't find how.

    • JonWinter_WU's avatar
      JonWinter_WU
      Copper Contributor
      Jul 24, 2024

      DaniG55 

      Hello! Unfortunately, though not surprisingly, I have not received any response about this. Initially, I posted to another community hub and received a response, but nothing involving my questions.

       

      Feel free to check that out here.

       

      If you have any luck or further information, I would love to hear!

  • hohohono's avatar
    hohohono
    Brass Contributor
    Jul 25, 2024

    Oooh yikes, it does sound like an update broke something. They do make changes on the backend every so often. Not sure what their release schedule is like, so it's hard to say what exactly broke it -- but your post has been up nearly 2 months now, and it's still an issue...

    Do you have a small business, with access to the Microsoft 365 admin portal? If so, you can open a support ticket with Microsoft through the M365 admin portal. They respond pretty fast.

    Otherwise if you don't, you could possibly contact support for help: https://support.microsoft.com/en-ca/home/contact (you might want to change the region, this link is for Canada). Search for something, click on the "Contact Support" button that shows up at the bottom. I'd say this falls under "Microsoft 365 and Office" > Technical support.

    Good luck! 😞

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