Microsoft Bookings: Staff reschedule or cancel option

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Visitor

Hi Everyone,

 

I am trying to set up staff in the bookings portal, I'd rather not have to assign them as administrators on the staff page. But I need them to be able to cancel or reschedule bookings. Is this possible from the visitor or admin privileges in Microsoft Bookings?

 

I find it weird that customers can cancel bookings but staff don't have the option that I can see from the default, or is there a setting I'm missing?

 

 

Cheers,

 

Chris

2 Replies

@tallman199 

 

That is a bit weird. You can do that by going to calendar>click on that specific appointment>cancel/edit.

 

Hope that helps.

Hi Chris, I am facing the same issu but I am new with MS Bookings. Did you find out if it is possible for the staff membres to cancel an appointment ?
Thank you very much !