Forum Discussion
Microsoft Bookings: Staff reschedule or cancel option
Hi Everyone, I am trying to set up staff in the bookings portal, I'd rather not have to assign them as administrators on the staff page. But I need them to be able to cancel or reschedule booking...
I am also finding that users get a 'Reschedule' button but when they click on it they can only make a new booking. The 'Cancel' and 'Reschedule' buttons have disappeared.
I check my settings and users are allowed to amend their own bookings. This didn't use to be an issue. Is it perhaps related to the new design changes?
kei633755 I am getting the same issue. When an admin books a session for a client the client cannot reschedule. They get the option to manage the boking but can only book a new session. If the client books the session originally then they can manage it themselves and reschedule.
Seems like an option is missing for Admin booked appointments.
- I am getting the same issue. The client tried to reschedule and only had a option to book a new appointment. The original appointment was not deleted. Do you know if it has been fixed or if a fix is on the way?
