Bookings not showing all staff availability

%3CLINGO-SUB%20id%3D%22lingo-sub-279135%22%20slang%3D%22en-US%22%3EBookings%20not%20showing%20all%20staff%20availability%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-279135%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20published%20a%20Bookings%20page%20for%20a%20staff%20of%2010.%20Only%20the%20FIRST%20available%20session%20for%20SOME%20staff%20show%20for%20each%20day%20they%20are%20available%20to%20work.%20So%2C%20if%20I%20have%20a%2010%3A00%20AND%2011%3A00%20session%20available%2C%20only%2010%3A00%20shows%20to%20my%20customers%20UNTIL%20the%2010%3A00%20is%20booked.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20deleted%20and%20reset%20the%20staff%20profiles.%20I%20have%20added%20a%20new%20service%20and%20deleted%20the%20old%20one.%20I%20have%20checked%20all%20settings%2C%20and%20made%20sure%20that%20buffer%2Fbooking%20lead%20times%20are%20not%20a%20problem.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20advise.%20URGENT%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-279135%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ebookings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-875218%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20not%20showing%20all%20staff%20availability%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-875218%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F235620%22%20target%3D%22_blank%22%3E%40Brenden%20Kendall%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDid%20you%20ever%20get%20this%20figured%20out%3F%20I'm%20having%20the%20same%20issue.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-875333%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20not%20showing%20all%20staff%20availability%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-875333%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F410544%22%20target%3D%22_blank%22%3E%40VickiMatso%3C%2FA%3E%26nbsp%3B%3CBR%20%2F%3ENope.%20Just%20created%20a%20new%20Bookings%20site.%20Laborious%20and%20unnecessary%2C%20unfortunately.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F41501%22%20target%3D%22_blank%22%3E%40microsoft%3C%2FA%3E...%20Hello%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1038318%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20not%20showing%20all%20staff%20availability%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1038318%22%20slang%3D%22en-US%22%3E%3CP%3Ewhen%20you%20created%20the%20new%20site%20how%20did%20you%20get%20around%20this%20issue%20%3F%20i%20have%20it%20too%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F235620%22%20target%3D%22_blank%22%3E%40Brenden%20Kendall%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1038757%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20not%20showing%20all%20staff%20availability%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1038757%22%20slang%3D%22en-US%22%3EThe%20problem%20has%20simply%20not%20reoccurred%20since%20I%20started%20the%20new%20page%20(going%20on%206%20months%20%2B%20now%2C%20at%20least).%20Sorry%20not%20to%20have%20a%20more%20nuanced%20workaround!%3CBR%20%2F%3E%3CBR%20%2F%3EYou%20may%20get%20away%20with%20deleting%20all%20staff%20(download%20booking%20data%20to%20date%20first!)%20and%20then%20re-adding%20them....%3CBR%20%2F%3E%3CBR%20%2F%3EThat%20way%2C%20you%20preserve%20the%20info%20re%3A%20each%20service.%3C%2FLINGO-BODY%3E
New Contributor

I have published a Bookings page for a staff of 10. Only the FIRST available session for SOME staff show for each day they are available to work. So, if I have a 10:00 AND 11:00 session available, only 10:00 shows to my customers UNTIL the 10:00 is booked.

I have deleted and reset the staff profiles. I have added a new service and deleted the old one. I have checked all settings, and made sure that buffer/booking lead times are not a problem.

 

Please advise. URGENT

4 Replies

@Brenden Kendall 

 

Did you ever get this figured out? I'm having the same issue. 

@VickiMatso 
Nope. Just created a new Bookings site. Laborious and unnecessary, unfortunately. @Microsoft... Hello?

when you created the new site how did you get around this issue ? i have it too@Brenden Kendall 

The problem has simply not reoccurred since I started the new page (going on 6 months + now, at least). Sorry not to have a more nuanced workaround!

You may get away with deleting all staff (download booking data to date first!) and then re-adding them....

That way, you preserve the info re: each service.