Mar 14 2018 12:33 PM
Jul 10 2018 06:55 AM
This is a must have for us - we are trying to put together interviews where two team members will be interviewing at the same time. So our calendars will need to be synced to create openings for bookings. Please advise. Thanks.
Aug 12 2018 05:40 PM - edited Aug 12 2018 05:51 PM
Found a solution (workaround) for this using a distribution list as a staff member. It may not give you exactly what you need but have a read.
Have found an awesome solution to having multiple staff members with external email addresses ALL automatically assigned to a booking and notified via email at the time of the booking. You can use this solution for internal addresses as well.
It uses a distribution list as the only staff member assigned to a service, ensuring that staff member is always picked. When that service is selected by the client, ALL the staff members in the distribution list are notified automatically.
Say you have three staff members with external email addresses added to this distribution list. Now when a booking is made for the service (assigned to the external distribution list Staff member) all three of three of these other staff members are automatically emailed with bookings calendar invite message.
If the booking is rescheduled or cancelled all three of the staff members get notified.
This only works well if you require all three of these staff members to always be present for a service to occur. If any one of them can't be available you will need to mark the distribution list associated staff member as having Time Off to stop the service being selected for certain dates.
This is a fantastic solution that works around the shortcomings where multiple staff are assigned to a service (three in this example) but when a client makes a booking, randomly only ONE of the staff members is selected and notified automatically. You then manually have to select the other two if you require all three staff to be notified.
Hoping in the future Bookings will allow an option to force all assigned staff members to a service to be available and notified when a booking is made, this is the preferred solution but for now this workaround achieves the same result. Hope this helps anyone else with this need.
Sep 19 2018 01:45 PM
Alastair - the point of using the Booking functions is to see availabilities of all staff members of the group to book. I don't think your solution allows to view availabilities based on each staff member calendar. Please tell me if I am wrong.
Feb 02 2019 09:17 PM
Exact same need. Main issue is checking availability first, or else the system will create more problems than if it weren't doing anything (and the old-fashioned multiple back-forth emails have to be used to check "are you available"/"no, but am here"/"well that doesn't work for me"/etc.).
Group booking is available in other programs (many of which can synch with MS).
Is anyone from MS hearing this and can comment on whether this is at least on the roadmap? If not, we won't hold our breath. If so, perhaps we use other options in the interim, but can place on our own tech horizons the idea of using more of MS apps. Otherwise, competitive options start to seem very attractive.
Anyone from MS, please share your thoughts/possible expectations. Thanks.
Feb 11 2019 02:45 AM
Want to invide 200 members to choose from 3 different (irregular) appointments.
I need to:
Bookings seems to be far off as a solution to me right now. Can't fina any at all I'm afraid, apart from frekkin Doodle.
Feb 11 2019 03:12 PM
I wish I were telling the MS ecosystem has the solution with bookings. Not yet. Most robust system I've found (and the one I use, until Bookings comes of age) is Acuity Scheduling. They have extensive configuration possibilities, most of which I've tested/used/use.
Feb 08 2021 07:26 AM
Another imperfect workaround:
Staff A and Staff B both set aside weekly windows on their calendar for Bookings service appointments, but assign only Staff A to the service. Set up an email rule in Staff A's Outlook inbox that automatically forwards booked meetings for the service to Staff B.
What am I missing?
Feb 08 2021 07:34 AM
Jul 13 2021 08:35 AM
Dec 01 2021 02:31 PM
@Alastair Greenstreet This solution does not work for me. My staff are all internal, and the calendar does not consider any of their calendars any way I add them to a service. I tried adding them both, or through a distribution list, or a group, or the group/distribution list and them together. None of the methods work.
Dec 02 2021 04:44 AM