Apr 01 2022 06:20 AM
When we link the service to a normal person and set the availability to "when the staff is available" everything works without an issue. If we try to add a functional mailbox as staff and use "when staff is available" the system does not "inherit" the availability from the functional mailbox calendar and customers can book at every hour of every day. We badly need to use a funcitonal mailbox because we have availability slots that change regularly (to the point where it is impossible to use normal scheduling) and different people need to be able to change the availability slots
Any workaround for this?
Apr 04 2022 06:49 AM