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alecsu2017's avatar
alecsu2017
Copper Contributor
Jun 13, 2019

Your message wasn't delivered because the recipient's email provider rejected it

Dear all,   Recently, I registered 1 account Office 365 trial to experience O365 E3 version before bought it, I create a sharepoint site, upload some document and share with somebody, both the same...
office 365
sharepoint
sukmatech's avatar
sukmatech
Copper Contributor
Oct 21, 2019

DeepakRandhawa yes same with me. I am preparing migration from G-Suite to Office365 but unfotunately we can not email to ourside party.  There is return error : Your message wasn't delivered because the recipient's email provider rejected it.

 

I have try to sending email via OWA with three diferent ISP provider, and still no luck.

I think I have to switch back to G-Suite.

 

isal

Jakarta

Anand_Dua's avatar
Anand_Dua
Copper Contributor
Feb 05, 2020

I have started to get this error when sending emails from my Hotmail account on Outlook since this morning although there were no issues up to yesterday evening. Similar is happening with another computer also which I just setup for Outlook with Hotmail account.

 

Appreciate if someone can provide any help here.

 

  • Paul_Edin's avatar
    Paul_Edin
    Copper Contributor
    Mar 15, 2022

    Anand_Dua 

    I too am using Hotmail/Live and am finding this happening to me now in March 2022.
    Anyone explain why this should be?
    Win10, constantly updated Firefox, Mobile internet tether.

    • Andy-the-G's avatar
      Andy-the-G
      Copper Contributor
      Mar 15, 2022

      Paul_Edin If it is a new account, Microsoft puts limit on how many recipients (BCC only?) can be on an email. If you go over that amount (not stated anywhere I could find), then you'll get this error & many of the recipients (or maybe all [not sure]) will not receive the email. This is used as an antispam method, but the 1st thing often needed when getting a new account where the old account is not available is to tell all contacts the new email address :(. Longer term, they should allow more & more recipients.

      Hope This Helps,

      Andy

      • Paul_Edin's avatar
        Paul_Edin
        Copper Contributor
        Mar 16, 2022

        Andy-the-GI made no mention of sending to multiple recipients because I never made any emails to multiple recipients.

  • rahulalmal's avatar
    rahulalmal
    Copper Contributor
    Aug 21, 2020
    I am forwarding emails from my hotmail account to my work email which is hosted on gmail (banking@almal.co.in)

    From the past few days the emails are bouncing back with an error which is attached

    This has never happened before.

    Please can someone help
  • gilou's avatar
    gilou
    Copper Contributor
    Feb 05, 2020

    Anand_Dua same here since this morning... all emails rejected.

    it does work fine when sending from outlook website. just not the app.

    any help appreciated.

    • VinceG130's avatar
      VinceG130
      Copper Contributor
      Feb 05, 2020

      gilou- I have just noticed the same issue that you have mentioned from about a couple of hours ago - does anyone have any answers/help, please

      • Heanig_617's avatar
        Heanig_617
        Copper Contributor
        Feb 05, 2020
        gilou
        I have the same problem. Just spent all morning trying to fix it. Emails are sending fine from iPhone and website email but not through Windows 10 app. Keep getting the emails returned with the same message : “Your message wasn't delivered because the recipient's email provider rejected it.“
        Frustrating!