SOLVED

When exactly a M365 license become available again?

Copper Contributor

Hello,

 

I can't find official documentation about at what point exactly a license will be available for assignment after employee leave the organization. Here we don't speak about any data accessibility/restoration or possible employee returning, just the license availability.

 

Currently on-prem AD accounts of left employees are directly moved to different OU (no license removal before that), which stops the user synchronization on next sync and it goes in Deleted users in Azure. So, when a license will be seen as available for assignment:

  • right after the user is deleted, but still in Deleted users (Azure recycle bin);
  • 30 days later, when is permanently deleted from Azure. 

Initially I was thinking that license is preserved until the permanent user deletion, because in Admin portal and with Get-MsolUser is seen that the deleted user is licensed. But in the same time the user is not part of the licensed users if check it from license product perspective. For example there are 1000 of 1000 licenses assigned on 1000 active users and in addition there are 20 deleted "licensed" users.

2 Replies
best response confirmed by Pavlin_Stoyanov (Copper Contributor)
Solution
The license will be "freed" as soon as the user is moved to the Recycle bin. The license information is still stamped on the user object therein, but that's only for recovery purposes, the license itself is not "consumed" while the user remains in soft-deleted state.

@Pavlin_Stoyanov 

 

Suppose 'Deleted account' will not count for any license but those related function and feature will be removed, which including logs

1 best response

Accepted Solutions
best response confirmed by Pavlin_Stoyanov (Copper Contributor)
Solution
The license will be "freed" as soon as the user is moved to the Recycle bin. The license information is still stamped on the user object therein, but that's only for recovery purposes, the license itself is not "consumed" while the user remains in soft-deleted state.

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