We have a user that is almost maxed out in space 98.53GB of 99 used. I have archiving turned on and enabled its full at 130GB too which is confused because i though archiving for her E3 license was unlimited. Its full too. Litigation is turned on. I put a ticket in with Microsoft support but have not heard back from them. This is a high powered user and I would like to get this corrected as soon as possible, any suggestions?

We figured it out from that article. Its the retention, being turned on. The original mailbox was from a .pst import. Retention was turned on by default. We just turned it off, forced it to archive and now the inbox is starting to shrink.

You can enable unlimited archiving with instructions here https://docs.microsoft.com/en-us/office365/securitycompliance/enable-unlimited-archiving This is done with PowerShell either for the whole organization or individuals. It would be worth checking how this is currently configured. Further information available here: https://docs.microsoft.com/en-us/office365/securitycompliance/unlimited-archiving

The problem with auto-expanding archives is that it takes AGES for stuff to get moving. Last time we nagged Microsoft about it, there was supposedly some method to give it a push, so going with support case is a good idea. Support should also be able to increase the "main archive" size to 170 GB or so, which is the actual limit.

Its enabled for the organization and her. Still full inbox though.

User mailbox full, archive full. | Microsoft Community Hub

13 Replies

ChrisHoardMVP
MVP
Feb 06, 2019
Agree with Cian Allner

Enable unlimited archiving is definitely the recommended way for this scenario.

Another option could be journaling into a third party archive and ingest the archive so there isn't so much need to control the mailbox limits as you could clear the mailbox out.

Hope that helps!

Best, Chris
- Gary Choinski
  Copper Contributor
  Feb 06, 2019
  Yeah the odd thing is its enabled in powershell and has been.
  - ChrisHoardMVP
    MVP
    Feb 06, 2019
    Can you send us a screenshot running this Powershell command
    
    Get-Mailbox <user mailbox> | FL AutoExpandingArchiveEnabled
    
    Best, Chris
Cian Allner
Silver Contributor
Feb 06, 2019
You can enable unlimited archiving with instructions here

https://docs.microsoft.com/en-us/office365/securitycompliance/enable-unlimited-archiving

This is done with PowerShell either for the whole organization or individuals. It would be worth checking how this is currently configured.

Further information available here: https://docs.microsoft.com/en-us/office365/securitycompliance/unlimited-archiving
- Gary Choinski
  Copper Contributor
  Feb 06, 2019
  Its enabled for the organization and her. Still full inbox though.
  - adam deltinger
    MVP
    Feb 06, 2019
    Is mails moved to the archive? The inbox still have a limit

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User mailbox full, archive full.

13 Replies

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