Forum Discussion
User able to read and reply on behalf of shared mailbox, but is not a member of it
One of our global admins ended her employment this Friday. Before signing out she somehow gave one of our users access to one of our shared mailboxes. Everything works as expected, the shared mailbox...
- If added as additional account, there is a possibility that the user has directly entered the username/password for the shared mailbox. This is technically possible, all you need to do is generate a password for the shared mailbox account (as admin), however it is not a supported scenario,
Full access lists only one account, no groups.
Shared mailbox is accessed from Outlook desktop client and mobile outlook. Even removing and readding the shared mailbox works perfect.
Shared mailbox is added using File > Add account.
Shared mailbox is accessed from Outlook desktop client and mobile outlook. Even removing and readding the shared mailbox works perfect.
Shared mailbox is added using File > Add account.
If added as additional account, there is a possibility that the user has directly entered the username/password for the shared mailbox. This is technically possible, all you need to do is generate a password for the shared mailbox account (as admin), however it is not a supported scenario,
- You are most likely spot on. The previous admin who didn't understand the concept of shared mailboxes must have done exacly that (created pw for shared mailbox, and hand it out). After blocking login to the shared mailbox, there were no longer access. It seems the credentials was cached in outlook and therefore I did not realize what happened. Thanks for the suggestion. All shared mailboxes are now blocked for login.
