Forum Discussion
User able to read and reply on behalf of shared mailbox, but is not a member of it
One of our global admins ended her employment this Friday. Before signing out she somehow gave one of our users access to one of our shared mailboxes. Everything works as expected, the shared mailbox...
- If added as additional account, there is a possibility that the user has directly entered the username/password for the shared mailbox. This is technically possible, all you need to do is generate a password for the shared mailbox account (as admin), however it is not a supported scenario,
Did you check folder-level permissions?
VasilMichevI guess you mean permissions on the actual inbox, sent items and so on?
There are only two entries on all of those: Default and Anonymous. They both have no permissions.
Any other suggestions?
- There are no other options. Does the Full access permission list any groups that he might be a member of? How is he accessing the shared mailbox, which client is he using? If using Outlook on the desktop, how is the shared mailbox added (File > Add account or File > Account settings > More > Advanced ...)
- Full access lists only one account, no groups.
Shared mailbox is accessed from Outlook desktop client and mobile outlook. Even removing and readding the shared mailbox works perfect.
Shared mailbox is added using File > Add account.- If added as additional account, there is a possibility that the user has directly entered the username/password for the shared mailbox. This is technically possible, all you need to do is generate a password for the shared mailbox account (as admin), however it is not a supported scenario,
