Forum Discussion

Mr_Garrison's avatar
Mr_Garrison
Copper Contributor
Aug 07, 2020

Use Outlook without Exchange

Currently, we use Office365 to include Exchange and our E-mail client is Outlook. If we discontinue using Exchange so that our E-mail is handled by our hosting provider, are we still able to use Out...
exchange
microsoft 365 apps
office 365
PeterRising's avatar
PeterRising
MVP
Aug 08, 2020

Mr_Garrison 

 

I'm sorry to hear you've had such a bad experience.  It sounds like you may have a GoDaddy branded / federated Office 365 tenant.  I've only come across these a couple of times myself and found them to be limited in comparison to the regular O365 experience.

 

You are correct in that you can use outlook.com on the web, but you'd need to setup accounts for that and I'd also not advise using this for business purposes.

 

O365 and Exchange Online are amazing services, and if you are having issues with your mail delivery, then this suggests there is something incorrectly configured somewhere along the mail flow process.  

 

The first thing I'd suggest looking at is where your email domains MX records are pointing to.  You can check this by entering your domain name at mxtoolbox.com.  Also, it is worth checking that all of the required DNS records needed for O365 are added at your DNS hosting provider control panel.    

LarryS1600's avatar
LarryS1600
Copper Contributor
Mar 04, 2021
no solutions suggested. Where is the help I expect. Had to obtain a different personal email for the GSA and decided to tuse outlook and micarosoft. Once I added to my outlook, i am required to log in to Exchange and can not change the rules I have been using in Outlook for many years. I can not log into exchange every time I want to poen outlook and access email and there is no reason why I should have to run my company emails through exchange just because they are on outlook. It was a great plafform to use for consolidating my emails until I had to go through MSFT.