Shared Mailbox

Highlighted
Contributor

Is it possible to have an email template when a user sends an email to sharedmailbox@me.com that it uses a particular template to ensure certain things are included in the email? 

3 Replies
Highlighted

No, as you cannot enforce things on sender's side. Perhaps you can use a web form instead, and configure the required fields there, then send a message based on the filled in form. Think of the "contact me" form on websites, etc.

Highlighted

@Vasil Michev What about having a .msg or .oft file that when a user clicks on the file, it opens up the email file that has the send To: filled in and Subject filled in.  

Highlighted

Yes, but that still requires you to be able to control things on the sender side. I'm not saying it's not possible, I'm saying that you as the receiver cannot enforce this, unless having control on the sender side.