Forum Discussion
Kim Williams
Sep 15, 2020Brass Contributor
Shared Mailbox
Is it possible to have an email template when a user sends an email to mailto:sharedmailbox@me.com that it uses a particular template to ensure certain things are included in the email?
Victor_Ivanidze
Sep 21, 2020Bronze Contributor
Hi Kim Williams,
could you please illustrate your question?
A commented screenshot will help me to understand what exactly you wish to achieve.
- Kim WilliamsSep 24, 2020Brass ContributorWhat I ended up doing was I created a html link on my SharePoint Page that opens up a email window that I've formatted. What I wanted to be able to do is if someone sends an email from Outlook to my email address it enforces a template, but that isn't possible, so I will need to hide the email from the GAL and enforce the users to use the link.
- Victor_IvanidzeSep 24, 2020Bronze Contributor
Hi Kim Williams,
thanks it seems I finally understood. To do that you want you have to create a VBA script or an add-in and install it for each user who sending you. Looks a bit clumsy.
- Kim WilliamsSep 24, 2020Brass ContributorI agree. I'm going to see if the user is satisfied with the HTML Link and hide from the email address in the GAL. Thank you!