Select a certificate that you want to use for authentication.

[rey_junior]

While logging into M365 OWA or Teams, it's showing an error - 

Welcome User
For security reasons, we require additional information to verify your account
Select a certificate that you want to use for authentication. If you cancel the operation, please close your browser and try again.

There is no option to select a certificate. How to select a certificate ?

[#2]

Talk to your IT support folks, they need to provision certificates and enable the whole process.

[#3]

@rey_junior 

Please check:

1. Error applied to ALL users

2. Recreat the user profile (it was proved in some case)

3. Check your ADFS setup if error applied to all users

[#4]

The certificates are installed in my Trusted Root authority folder. Still it shows same error.

[#5]

1. Error applied to ALL users
random - 1 or 2 users
2. Recreate the user profile (it was proved in some case)
nope
3. Check your ADFS setup if error applied to all users
no access