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NeilT1540's avatar
NeilT1540
Copper Contributor
Jul 09, 2020

"You currently have not been assigned an Office license that includes the Office desktop apps"

Hi.  I've signed our group up to Office for Education.

Specifically we seem to have been allocated "Office 365 A1 for faculty Trial".

When I click on "Install Office" I get:

"You currently have not been assigned an Office license that includes the Office desktop apps. Contact your admin for more information about how to get Office for your organization".


Well, I am the admin, so not sure what to do next!  I appreciate that maybe we'd have to pay for a version that allows download, but I cannot find any links as to how to do this.

 

Thanks

N

5 Replies

  • stevemorgan's avatar
    stevemorgan
    Copper Contributor

    NeilT1540 

     

    A1 licenses only cover web versions of the applications:

    https://www.microsoft.com/en-us/microsoft-365/academic/compare-office-365-education-plans?activetab=tab%3aprimaryr1

    • NeilT1540's avatar
      NeilT1540
      Copper Contributor

      stevemorgan 

      Hi, thanks for the prompt reply.

      So how could I get a version that does allow downloads?

      The link you sent me takes me to a log in page which, after log in, says:

      "You already have a subscription through work
      Your organization manages your use of x@y.onmicrosoft.com. If you want to sign up for Office 365 A1 for faculty Trial, Office 365 A1 for students Trial, sign out of your work account and create a new account that you manage on your own".

       

      There are no links on that page leading to anywhere giving information on how to obtain whatever version it is that gives downloadable versions, even how to buy them.

       

      cheers
      N

      • stevemorgan's avatar
        stevemorgan
        Copper Contributor

        NeilT1540 

         

        If you have the appropriate permissions, you would log into admin.microsoft.com > Billing > Purchase Services. You'll find the license you want, add them. 

         

        https://docs.microsoft.com/en-us/microsoft-365/commerce/buy-another-subscription?view=o365-worldwide

         

         

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