Forum Discussion
"New Outlook" stopped auto-updating inbox
Hi, I switched to the "New Outlook" a while ago (using for an M365 enterprise account). It worked fine for a while, then it started updating the inbox view when new mail arrived. That is, if Outlook ...
- This has been fixed now (by an update it seems).
I didn't try now because I want to use the "new outlook." But when it appeared originally, I switched to new outlook and back, that had worked.
(Could be that some background processes keep Outlook open and that you need to reboot after turning "new outlook" off.)
(Could be that some background processes keep Outlook open and that you need to reboot after turning "new outlook" off.)
svhelden when clicking the "old" outlook icon (not the one with the "PRE" text in the icon, see image here below for the difference) it still started the new outlook.
But when opening it "as administrator" I can use the old Outlook again... so I'm working like this now, sounds very logic isn't it.
- I did a reboot of Windows, and before rebooting there was a Windows update too, after the reboot and clicking the Outlook icon at the bottom the "old" Outlook is opening again.
And I got a "text balloon" to try out the new Outlook (because the slider was in off position), so it looks everything is back to normal again. - The icons don't matter. You cannot have separate links, one for the old and one for the new Outlook. You have ONE link to Outlook per user (!), and that starts either the old or the new Outlook. You need to switch the "New Outlook" option off, that should close the new Outlook and open the old one.
If you're running it "as Administrator", I guess you're supplying a separate account for that? In that case it uses the other user profile which has its own settings.
